At SantaFeSmart Appliance Repair, accessible through our website, we prioritize the privacy and security of our users' information. This Privacy Policy outlines how we collect, use, and share data collected through our website, including information submitted via our call request form, as well as how users can consent to data practices by using our services.
Information Collection and Use:
We collect personal information that users voluntarily provide, such as names, phone numbers, and email addresses, when they use the call request form on our website or contact us directly. This information is used solely for service-related purposes, such as scheduling repairs, responding to inquiries, and providing maintenance tips.
Communication Consent:
By contacting us, either by submitting a call request form or placing a call, users consent to receive communications from SantaFeSmart Appliance Repair and our trusted partners via phone, email, or text message for service-related purposes. This includes confirmations, updates, and notifications related to requested services.
Information Sharing:
We may share user information with trusted partners necessary for operational and service needs, ensuring full compliance with privacy and data security standards. These partners are contractually obligated to maintain the confidentiality and security of the information.
Cookies and Non-Personal Data:
Our website uses cookies and web beacons to enhance user experience and collect non-personal browsing data, such as IP addresses, browser types, and pages visited. This information helps us analyze trends and improve website functionality. Users can choose to disable cookies through their browser settings, though this may affect website performance.
Legal Limitations and Dispute Resolution:
Users agree to waive their right to sue or initiate legal proceedings beyond direct negotiation for any disputes arising from the use of our website or services provided. In the event of disputes, the maximum compensation for any claims is limited to $100, and users agree to bear their own legal fees and expenses.
Updates to the Privacy Policy:
SantaFeSmart Appliance Repair reserves the right to modify this Privacy Policy at any time to reflect changes in business practices, legal requirements, or technology advances. Any changes will be promptly posted on this page. Continued use of the website signifies acceptance of the updated terms.
If you have any questions or wish to opt out of communications, please contact us at (562) 295-6792.